Terms and Conditions
The sale and supply of all Products ("the Products") via the SukiShufu Website ("the Website") is governed by the following terms and conditions (the "Terms and Conditions"): You should print a copy of these Terms and Conditions for your future reference.
SukiShufu LLP
The SukiShufu Website is provided by SukiShufu (company number OC348470), whose registered office is 19 Dacre Street, London, SW1 0DH. SukiShufu LLP's VAT registration number is 979626158.
Terms of Use
If you place orders for Products this will demonstrate that you agree to be legally bound by the Terms and Conditions. In the event you do not agree to any Terms and Conditions, you should not place orders for Products.
Changes to these Terms and Conditions
We may from time to time make changes to these Terms and Conditions. Any changes will be posted on our Website and notified to you by means of a notice and links to the revised Terms and Conditions on our homepage. Please review these Terms and Conditions regularly to ensure you are aware of any changes made by us. If you place orders for Products after changes are posted and you are notified in this way this will demonstrate that you agree to be legally bound by the Terms and Conditions as updated and/or amended. In the event you do not agree to any revised Terms and Conditions, you should not place further orders for Products.
Age Requirement and Accuracy of Information
Registration and use of the Website is only available to residents of the United Kingdom age 18 years and over. You must be able to lawfully enter into and form contracts in accordance with English Law. You undertake to us that the details you give to us whilst using the Website are correct, in particular, the credit/debit card you are using is your own. If your details change, it is your responsibility to inform us via the Website or by contacting us as set out in the Contact Us section at the end of these Terms and Conditions.
Personal Use
You agree that purchases made on the Website are for your own personal or gift use. Purchases are not to be used for re-sale, commercial purposes or any other commercial benefit. SukiShufu reserves the right to restrict multiple quantities of a Product being shipped to any one customer or postal address.
How the Contract is Formed
All orders are subject to acceptance by us. We reserve the right not to accept your order for any reason and we may refuse service to anyone at any time at our sole discretion.
SukiShufu will use its reasonable endeavours to keep copies of all contracts for orders placed for Products by you, but cannot guarantee that it will keep a copy of every agreement for an unlimited time due to the number of orders for Products that it receives. You should therefore print out a copy of these Terms and Conditions in relation to all purchases and keep them in a safe place as a record of each transaction. Contracts with SukiShufu are concluded in English.
Trademarks and Copyright
All brand names, product names and titles used in the Website are trademarks or trade names of their respective holders. No permission is given in respect of the use of any of the above and moreover any such use may constitute an infringement of the holders' rights.
Prices and Payment
The prices for any Products ordered will be as quoted on our website from time to time, except in the case of obvious errors. All prices are inclusive of VAT. We reserve the right to change prices listed without notice. Prices are correct at the time of order only and relate to internet purchases only. All orders for Products are subject to availability.
You may pay for your order only by major credit or debit cards as listed: VISA, American Express, Master Card, Maestro or Delta card. Payment must be received by us before the Products are delivered. We will charge your credit card or debit your bank account when you make your order. All credit card payments are subject to validation checks and authorisation by the card issuer. If the card issuer refuses to authorise payment to SukiShufu, we will not be liable for any delay or non-delivery.
By making an offer to purchase a Product, you expressly authorise us to perform credit checks and, where we feel necessary, to transmit or obtain information about you to or from third parties from time to time, including but not limited to your credit card number or credit reports (including credit reports on your spouse if necessary) to authenticate your identity, to validate your credit card, to obtain an initial credit authorisation and to authorise individual purchase transactions.
Delivery and Availability
Most orders will be dispatched within 3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock. Please also note that any duty and taxes incurred in the country of destination are the responsibility of the customer. Delivery times on international orders will be customs dependent.
All products ordered via our Website will be delivered to the address specified by you. All Products and orders are subject to availability and acceptance. Delivery in the UK will be by the method selected by the purchaser. Overseas customers should refer to the 'Service Availability' clause below. SukiShufu reserves the right to hold any order for security review and we shall notify affected customers.
UK - DHL tracked service (UK mainland) 1-2 business days £5
Europe - DHL express tracked service 2-4 business days £15
Rest of the World - DHL express tracked service 3-5 business days £20
*For items of a heavier weight (> 1kg) Suki Shufu will contact you should there be an additional shipping cost.
All orders placed before 12pm will be dispatched the same day.
Ownership and Risk
We retain ownership of all Products ordered until they have been delivered to you. Ownership of and risk in all Products shall pass to you upon delivery.
Our Refund Policy
Unfortunately we cannot accept returns unless there is a fault with the Product. In the unlikely event of a fault, please refer to the section marked 'Cancellation or Damage' below. When the Product has been worn or used refunds will only be accepted at our discretion.
We strongly advise all customers to check Products thoroughly upon delivery before removing any attached tags and before disposing of any original packaging.
Cancellation or Damage
If you receive a Product which is faulty or damaged please notify us immediately by one of the methods specified in the Contact Us section below and we shall make arrangements for you to return the relevant Product to us.
Upon receipt of the Product, we will examine it to see if it is faulty or damaged. We may, as we think appropriate, either credit you with an appropriate sum in respect of the Product or we shall (subject to availability) repair it or send you a replacement Product. This does not affect your statutory rights.
Notices
Where these Terms and Conditions require you to notify us of certain things in writing, notices should be sent to us (see the Contact Us section) by email at shop@sukishufu.com. If we need to notify you of anything, we will do so by email or post to the email or postal address you provide during the order process. Notices will be deemed received 24 hours after the email is sent or three days after the date of posting.
Service Availability
Our carriers will deliver Products ordered from this Website to the United Kingdom and Internationally. You are invited to contact us by telephone or email (see Contact Us) to check whether we are able to deliver to a specific country and to get an estimate of the final price (including VAT, transport and, where necessary, excise duty).
Third Party Links
In an attempt to provide increased value to our visitors, SukiShufu may choose various third party websites to link to from its own site. However, even if the third party is affiliated with us, SukiShufu has no control over these linked sites which each have separate privacy and data collection practices, independent of SukiShufu. SukiShufu has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such websites. These linked sites are only for your convenience and you therefore access them at your own risk. Nonetheless, SukiShufu seeks to protect the integrity of its Website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
General
We shall not be liable for any failure to provide the Website and/or the failures or delays in delivery where this is due to circumstances beyond our reasonable control. If any provision of these Terms and Conditions is found to be unenforceable, it shall so far as it is unenforceable, be deemed deleted and the remaining provisions of these Terms and Conditions shall continue to apply. The English Courts will have exclusive jurisdiction over any claim arising from or related to this Website and all Products. English Law will apply to these terms and conditions.
Contact Us
SukiShufu may be contacted by telephoning us on +44(0)7747 044 919 , faxing +44 (0)20 7938 1380 or by emailing us at shop@sukishufu.com
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SukiShufu reserves the right to make changes to this policy and you should check back from time to time to ensure you are aware of any changes. Your continued use of this Website will demonstrate your acceptance of these changes.
Privacy Policy
SukiShufu takes great care with your personal information. We value your privacy and your time. Your personal information gathered by SukiShufu will be kept completely private and is not publicly accessible. Your e-mail address or information will never be given, rented, traded, or sold. We will never send unsolicited e-mails.
